We're here to help

Talk to a human.

Real Takealot sellers built Stackalot. If something's broken, confusing, or missing — tell us. We reply fast.

Support

Bugs, account issues, how-to questions.

Use the Feedback button →

Feature requests

Vote on ideas or submit your own on the public roadmap.

Open roadmap →

Enterprise & agencies

Multi-brand setups, white-glove onboarding, custom limits.

Email us →

Bug escalation

Something broken in production? Mark urgency High in the feedback form.

Report a bug →
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Real humans
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Made in South Africa

Common questions

How fast do you respond?

Most messages get a reply within 1 business day. Urgent bugs are usually triaged within a few hours.

How do I report a bug?

Use the floating Feedback button in the bottom-right of any page. Add a screenshot if you can — it speeds things up massively.

Can I request a new feature?

Yes. Submit it on the Roadmap page and other sellers can vote on it. We ship the most-voted ideas first.

Is my data private?

Your uploads, snapshots and saved analyses are stored under your account and protected by row-level security. We never share data between accounts.

Do you offer enterprise plans?

Yes — for agencies and brands managing multiple Takealot accounts. Use the Enterprise option below to get in touch.

Still stuck?

Hit the Feedback button in the bottom-right of any page.